Privacy Policy
Managed by HOMESTAYBALI.COM Group.
Last updated: 1 November 2026. HOMESTAYBALI.COM Group ("we") explains here how we handle your personal data, in line with Indonesian Law No. 27 of 2022 on Personal Data Protection.
What we collect
- Contact details: name, email, WhatsApp number, country.
- Booking details: dates, length of stay, guests, unit and area preferences.
- Identity documents at check-in (passport/ID and visa), as required by law.
- Payment records from Wise, Stripe, PayPal or BCA; we do not store full card numbers.
- Website usage data via cookies and analytics.
How we use it
To answer inquiries, manage bookings and payments, meet legal obligations such as reporting foreign guests, improve our website, and send marketing only if you agree.
Sharing
We never sell your data. We share it only with authorities where required by law, with service providers that help us operate (payment processors such as Stripe, PayPal and Wise, hosting and analytics), and with partners you ask us to arrange services with. Some providers may store data outside Indonesia under appropriate safeguards.
Retention and security
We keep data only as long as needed or required by law and protect it with reasonable technical and organisational measures.
Your rights
You may request access, correction or deletion of your data, or withdraw marketing consent, by emailing info@homestaybali.com.
Cookies
Our website uses cookies for basic functionality and analytics. You can manage cookies in your browser settings.
Contact
HOMESTAYBALI.COM Group, Jl. Raya Singakerta No. 21, Mas, Ubud, Gianyar, Bali 80571, Indonesia · info@homestaybali.com · WhatsApp +62 882-9565-3896