Terms and Conditions
Managed by HOMESTAYBALI.COM Group.
Last updated: 1 November 2026. These terms apply to all monthly and yearly stays at properties managed by HOMESTAYBALI.COM Group ("we", "us"), including The Golden Bridge Homestay Ubud. By paying a booking fee, you ("the guest") accept these terms. Your rental agreement confirms the unit, dates and price.
1. Stays offered
We offer monthly and yearly stays only. The minimum stay is three (3) months. Nightly or weekly stays are not available.
2. Booking
A booking is confirmed once we receive the IDR 1,000,000 booking fee and send written confirmation. The fee is deducted from your first rent payment and is non-refundable.
3. Rent and payment
Rent is stated per month in Indonesian Rupiah. Three-month stays are paid in full before or on check-in. Six- and twelve-month stays are paid every three months in advance, at least seven (7) days before each period. We accept Wise, Visa and Mastercard via Stripe, PayPal and BCA bank transfer. Card, PayPal and international transfer fees are paid by the guest. Payment details are valid only when sent from WhatsApp +62 882-9565-3896 or info@homestaybali.com.
4. Deposit
A refundable deposit (IDR 2,000,000 for the Nomad Studio; IDR 3,500,000 for the Family Suite) is paid at check-in and returned within seven (7) days of check-out, less any documented costs for damage beyond normal wear, missing items, lost keys or electricity above the included allowance.
5. Included services
Rent includes the furnished unit, Wi-Fi, water, housekeeping, weekly linen change, shared facilities, maintenance and electricity up to the monthly allowance in your agreement. Usage above the allowance is charged at cost.
6. Occupancy and registration
Only guests named in the agreement may stay overnight (maximum 2 in the Nomad Studio, 4 in the Family Suite). Overnight visitors must be registered in advance. Subletting is not allowed. All guests provide a copy of their passport or ID; foreign guests also provide their visa or stay permit, and we report their stay as required by Indonesian law. Guests are responsible for their own visa, permits and the Bali tourist levy.
7. House rules
- Quiet hours 10:00 pm–7:00 am; respect neighbours and local ceremonies.
- No smoking indoors, no illegal substances or activities.
- No pets unless agreed in writing.
- Children must be supervised at all times, especially near the pool; pool use is at the guest's own risk.
8. Cancellation and early departure
If you cancel more than 30 days before check-in, rent paid beyond the booking fee is refunded. Within 30 days, the first month's rent is non-refundable. If you leave early, prepaid rent for the current period is non-refundable; no further periods are charged with 30 days' written notice. We may end a stay for rent more than seven (7) days overdue or a serious breach of these terms.
9. Liability and governing law
We take reasonable care of the property but are not liable for guests' personal belongings or for interruptions caused by utility providers or events beyond our control. These terms are governed by the laws of the Republic of Indonesia; disputes are first settled amicably, then at the competent court in Gianyar, Bali.
10. Contact
HOMESTAYBALI.COM Group · Jl. Raya Singakerta No. 21, Mas, Ubud, Gianyar, Bali 80571, Indonesia · info@homestaybali.com · WhatsApp +62 882-9565-3896